Impact of Nurse’s Satisfaction on Work Performance

Original Article

Authors

DOI:

https://doi.org/10.15218/ejnm.2018.01

Keywords:

Nurse; Team-leader; Job satisfaction; Health work performance; Correlation

Abstract

Background and objective: A high satisfaction of nurses imply an improvement in effectiveness and performance in doing work or healthcare service. This study aimed to find out the relationship between nurse’s job satisfaction and their work performance in the hospital while providing health care.


Methods: A descriptive cross-sectional study was carried out at both Hawler and Rizgary Teaching Hospitals in Erbil City of the Kurdistan Region of Iraq. A randomized-clustered sampling technique was used for enrolling 89 nurses and 27 their team-leaders through a direct interview by a questionnaire to assess nurse’s job satisfaction by researcher and evaluate work performance by their team leaders. The outcome focused on the correlation coefficient to find out the correlation between job satisfaction and work performance of nurses.


Results: The majority of the study sample was between 20 and 32 years old, Institute graduated, had fewer than five years of experience, and single among nurses with 33 and 45 years old, college graduated, more than five years, and married among team-leaders, from urban areas of both groups. Most of the nurses had fairly job satisfaction and team-leaders think that the nurses need some improvement in their work performance.


Conclusion: There was a strong positive correlation between nurse’s job satisfaction and their work performance in the hospital during providing health care.

Metrics

Metrics Loading ...

References

[1] Munisamy S. Identifying factors that influence job performance amongst employees in oil palm plantation-FASS Final Project (Psychology). 2013.
[2] Ali AE, Kertahadi MC, Nayati H. Job Satisfaction, Organizational Behavior, and Training to Improve Employees Performance Acase: Public Hospitals–Libya. Journal of Business and Management. 2014;16(8):75-82.
[3] Wright BE, Davis BS. Job satisfaction in the public sector: The role of the work environment. The American Review of Public Administration. 2003 Mar;33(1):70-90.
[4] Gallie D, editor. Employment regimes and the quality of work. Oxford University Press; 2009.
[5] Davoine L, Erhel C, Guergoat-Larivière M. A taxonomy of European labour markets using quality indicators. 2008.
[6] Bhatnagar K, Srivastava K. Job satisfaction in health-care organizations. Industrial psychiatry journal. 2012 Jan;21(1):75.
[7] Pushpakumari MD. The impact of job satisfaction on job performance: An empirical analysis. In City Forum 2008 Jan 1 (Vol. 9, No. 1, pp. 89-105).
[8] Brown S, McHardy J, McNabb R, Taylor K. Workplace performance, worker commitment, and loyalty. Journal of Economics & Management Strategy. 2011 Sep 1;20(3):925-55.
[9] Platis C, Reklitis P, Zimeras S. Relation between job satisfaction and job performance in healthcare services. Procedia-Social and Behavioral Sciences. 2015 Feb 12;175:480-7.
[10] Almalki MJ, FitzGerald G, Clark M. The relationship between quality of work life and turnover intention of primary health care nurses in Saudi Arabia. BMC health services research. 2012 Sep 12;12(1):314.
[11] Sirin M, Sokmen SM. Quality of Nursing Work Life Scale: The Psychometric Evaluation of the Turkish Version. International Journal of Caring Sciences. 2015 Sep 1;8(3):543.
[12] Ramesh N, Nisha C, Josephine AM, Thomas S, Joseph B. A study on quality of work life among nurses in a medical college hospital in bangalore. National Journal of Community Medicine.2013;4(3): 471-74
[14] Becton JB, Matthews MC, Hartley DL, Whitaker LD. Using biodata as a predictor of errors, tardiness, policy violations, overall job performance, and turnover among nurses. Journal of Management & Organization. 2012 Sep;18(5):714-27.
[15] Khan AH, Ahmad I, Aleem M, Hamed W. Impact of job satisfaction on employee performance: An empirical study of autonomous medical institutions of Pakistan. International Journal of Management and Innovation. 2011 Jul 1;3(2):1.
[16] Dobre OI. Employee motivation and organizational performance. Review of Applied Socio-Economic Research. 2013;5(1):53-60.

Downloads

Published

2018-05-30

How to Cite

1.
Al-Banna DA. Impact of Nurse’s Satisfaction on Work Performance: Original Article. Erbil j. nurs. midwifery [Internet]. 2018 May 30 [cited 2024 Mar. 29];1(1):2-9. Available from: https://ejnm.hmu.edu.krd/index.php/ejnm/article/view/9

Issue

Section

Original Articles