Consequences of Emotional Intelligence in Nursing: A Concept Analysis
DOI:
https://doi.org/10.15218/ejnm.2020.10Keywords:
Concept analysis, Emotional intelligence, Nurses, Nursing, PsychologyAbstract
Background and Objectives: Emotional intelligence refers to a social skill, which enables individual to better regulate emotions and cope up with the different demands and environmental pressures. This assists in enhancing professional competence enabling better delivery of services. This paper aimed to examine the consequences of emotional intelligence in the nursing profession by presenting its concepts, definitions, models, and implications.
Methods: A literature review study was made and articles were searched from various databases including Scopus, EMBASE, ProQuest, PsychINFO, and CINAHL, using key terms “emotional intelligence,” “nursing,” and “concept analysis” from 2000 to 2019. Twenty articles were included following their compliance with the inclusion and exclusion criteria and removing of the duplications.
Results: Social and personal attributes affect emotional intelligence. Self-awareness, relation-ships, self-management, and social awareness are other important components of emotional intelligence. The nursing professional explains a social and personal aspect that emotional intelligence entails and further portrays a meaningful role of emotional intelligence in both the sensitivity and moral dimension of clinical practice.
Conclusion: The nursing professionals who possess increased emotional intelligence experience few emotional psychosomatic symptoms and emotional exhaustion, greater workshop collaboration and teamwork, more satisfaction with their jobs, fewer unidentified patient care needs, and better emotional health.
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References
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[25] Şenyuva E, Kaya H, Işik B, Bodur G. Relation-ship between self-compassion and emotional intelligence in nursing students. International journal of nursing practice. 2014 Dec;20(6):588-96.Doi:doi.org/10.1111/ijn.12204
[26] Kooker BM, Shoultz J, Codier EE. Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing. 2007Jan 1;23(1):30-6. Doi: doi.org/10.1016/j.profnurs.2006.12.004
[27] Lucas V, SPENCE LASCHINGER HK, Wong CA. The impact of emotional intelligent leadership on staff nurse empowerment: the moderating effect of span of control. Journal of nursing management. 2008 Nov;16(8):964-73.Doi:doi.org/10.1111/j.1365-2834.2008.00856.x
[28] Toh SG, Ang E, Devi MK. Systematic review on the relationship between the nursing shortage and job satisfaction, stress and burnout levels among nurses in oncology/haematology settings. International Journal of Evidence-Based Healthcare. 2012 Jun;10(2):126-41.Doi:doi.org/10.1111/j.1744-1609.2012.00271.x
[29] Vitello-Cicciu JM. Exploring emotional intelligence: implications for nursing leaders. JONA: The Journal of Nursing Administra-tion.2002Apr1;32(4):203-10.Doi: doi.org/10.1097/00005110-200204000.
[30] Rego A, Godinho L, McQueen A, Cunha MP. Emotional intelligence and caring behaviour in nursing. The Service Industries Journal. 2010 Aug 1;30(9):1419-37. Doi:doi.org/10.1080/02642060802621486
[31] Tyczkowski B, Vandenhouten C, Reilly J, Bansal G, Kubsch SM, Jakkola R. Emotion-al intelligence (EI) and nursing leadership styles among nurse managers. Nursing administration quarterly. 2015 Apr 1;39(2):172-80.Doi:10.1097/naq.0000000000000094
[32] Lievens F, Chan D. Practical intelligence, emotional intelligence, and social intelligence. In Handbook of employee selection 2017 Mar 27 (pp. 342-364). Routledge. Doi: 10.4324/9781315690193-15
[33] Kaya H, Şenyuva E, Bodur G. Developing critical thinking disposition and emotional intelligence of nursing students: a longitudinal research. Nurse education today. 2017 Jan 1;48:72-7. doi: 10.1016/j.nedt.2016.09.011
[34] Sarrionandia A, Garaigordobil M. Effects of an emotional intelligence program on socioemotional factors Emotional and psychosomatic symptoms. Latin American Journal of Psychologygía. 2017 Aug;49(2):110-8.
[2] Ackley D. Emotional intelligence: A practical review of models, measures, and applications. Consulting Psychology Journal: Practice and Research. 2016 Dec;68(4):269. Doi: doi.org/10.1037/cpb0000070
[3] Robinson E, Hull L, Petrides KV. Big Five model and trait emotional intelligence in camouflaging behaviors in autism. Personality and Individual Differences. 2020 Jan 1; 152:109565.Doi:doi.org/10.1016/j.paid.2019.109565
[4] Fiori M. Emotional intelligence compensates for low IQ and boosts low emotionality individuals in a self-presentation task. Personality and Individual Differences. 2015 Jul 1;81:169-73.Doi:doi.org/10.1016/j.paid.2014.08.013
[5] Zeidner M, Olnick-Shemesh D. Emotional intelligence and subjective well-being revisited. Personality and individual differences. 2010Mar1;48(4):431-5.Doi:doi.org/10.1016/j.paid.2009.11.011a
[6] Landa JM, López-Zafra E, del Carmen Aguilar-Luzón M, de Ugarte MF. Predictive validity of perceived emotional intelligence on nurs-ing students’ self-concept. Nurse Education Today. 2009 Oct 1;29(7):801-8.
[7] Di Lorenzo R, Giulia V, Spiga G, Ferri P. Emotional intelligence, empathy and alexithymia: a cross-sectional survey on emotional competence in a group of nursing students. Acta Biomed for Health Professions. 2019; 90 (4): 32-43. Doi: 10.23750/abm.v90i4-S.8273
[8] Huang H, Liu L, Yang S, Cui X, Zhang J, Wu H. Effects of job conditions, occupational stress, and emotional intelligence on chron-ic fatigue among Chinese nurses: a cross-sectional study. Psychology research and behavior management. 2019; 12:351.
[9] Smith KB, Profetto-McGrath J, Cummings GG. Emotional intelligence and nursing: An integrative literature review. International Journal of Nursing Studies. 2009 Dec 1;46(12):1624-36.
[01] Fernandez R, Salamonson Y, Griffiths R. Emotional intelligence as a predictor of academic performance in first-year accelerated graduate entry nursing students. Journal of clinical nursing. 2012 Dec;21(23-24):3485-92.
[11] Aradilla-Herrero A, Tomás-Sábado J, Gómez-Benito J. Death attitudes and emotional intelligence in nursing students. OMEGA-Journal of Death and Dying. 2013 Feb;66(1):39-55.
[02] Jung HJ, Cho Chung HI. Effects of self-esteem, emotional intelligence and social support on college adjustment in first year nursing college students. Journal of Korean Academy of Psychiatric and Mental Health Nursing. 2012 Sep 1;21(3):188-96.
[03] Lee OS, Gu MO. The relationship between emotional intelligence and communication skill, clinical competence & clinical practice stress in nursing students. Journal of the Korea Academia-Industrial cooperation Society. 2013;14(6):2749-59.
[04] Wilson J. The awareness of emotional intelligence by nurses and support workers in an acute hospital setting. Journal of Health Sciences. 2014;2(9):458-64.
[05] Rodgers BL. Concepts, analysis and the development of nursing knowledge: the evolutionary cycle. Journal of advanced nurs-ing.1989Apr;14(4):330-5.Doi: doi.org/10.1111/j.1365-2648.1989.tb03420.x
[06] Ingham-Broomfield JR. A nurses’ guide to the hierarchy of research designs and evidence. Australian Journal of Advanced Nursing (Online). 2016 Mar 1;33(3):38. Available at: https://www.ajan.com.au/archive/Vol33/Issue3/5Broomfield.pdf
[07] Crowne KA. Cultural exposure, emotional intelligence, and cultural intelligence: An exploratory study. International Journal of Cross-Cultural Management. 2013 Apr;13(1):522.Doi:doi.org/10.1177/1470595812452633
[08] Codier E, Kooker BM, Shoultz J. Measuring the emotional intelligence of clinical staff nurses: an approach for improving the clinical care environment. Nursing administration quarterly. 2008 Jan 1;32(1):8-14. Doi: doi.org/10.1097/01.naq.0000305942.38816.3b
[09] Cherry MG, Fletcher I, O’Sullivan H. The influence of medical students’ and doctors’ attachment style and emotional intelligence on their patient–provider communication. Patient Education and Counseling. 2013Nov1;93(2):177-87.Doi:doi.org/10.1016/j.pec.2013.05.010
[20] Goleman D. Emotional intelligence. New York, NY, England. 1995
[21] Mayer JD, Salovey P, Caruso DR. Emotional intelligence: New ability or eclectic traits?. American psychologist. 2008 Sep;63(6):503. Doi: doi.org/10.1037/0003-066x.63.6.503
[22] Bar-On R. The Bar-On Emotional Quotient Inventory (EQ-i): Rationale, description and summary of psychometric properties. In G. Geher (Ed.), Measuring emotional intelligence: Common ground and controversy (p. 115–145). Nova Science Publishers. 2004.
[23] McCALLIN AN, Bamford A. Interdisciplinary teamwork: is the influence of emotional intelligence fully appreciated? Journal of nursing management. 2007 May;15(4):386-91.Doi:doi.org/10.1111/j.1365-2834.2007.00711.x
[24] Stichler JF. Emotional intelligence. A critical leadership quality for the nurse executive. Association of Women’s Health, Obstetric, and Neonatal Nurses lifelines. 2006; 10(5): 422-5.
[25] Şenyuva E, Kaya H, Işik B, Bodur G. Relation-ship between self-compassion and emotional intelligence in nursing students. International journal of nursing practice. 2014 Dec;20(6):588-96.Doi:doi.org/10.1111/ijn.12204
[26] Kooker BM, Shoultz J, Codier EE. Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing. 2007Jan 1;23(1):30-6. Doi: doi.org/10.1016/j.profnurs.2006.12.004
[27] Lucas V, SPENCE LASCHINGER HK, Wong CA. The impact of emotional intelligent leadership on staff nurse empowerment: the moderating effect of span of control. Journal of nursing management. 2008 Nov;16(8):964-73.Doi:doi.org/10.1111/j.1365-2834.2008.00856.x
[28] Toh SG, Ang E, Devi MK. Systematic review on the relationship between the nursing shortage and job satisfaction, stress and burnout levels among nurses in oncology/haematology settings. International Journal of Evidence-Based Healthcare. 2012 Jun;10(2):126-41.Doi:doi.org/10.1111/j.1744-1609.2012.00271.x
[29] Vitello-Cicciu JM. Exploring emotional intelligence: implications for nursing leaders. JONA: The Journal of Nursing Administra-tion.2002Apr1;32(4):203-10.Doi: doi.org/10.1097/00005110-200204000.
[30] Rego A, Godinho L, McQueen A, Cunha MP. Emotional intelligence and caring behaviour in nursing. The Service Industries Journal. 2010 Aug 1;30(9):1419-37. Doi:doi.org/10.1080/02642060802621486
[31] Tyczkowski B, Vandenhouten C, Reilly J, Bansal G, Kubsch SM, Jakkola R. Emotion-al intelligence (EI) and nursing leadership styles among nurse managers. Nursing administration quarterly. 2015 Apr 1;39(2):172-80.Doi:10.1097/naq.0000000000000094
[32] Lievens F, Chan D. Practical intelligence, emotional intelligence, and social intelligence. In Handbook of employee selection 2017 Mar 27 (pp. 342-364). Routledge. Doi: 10.4324/9781315690193-15
[33] Kaya H, Şenyuva E, Bodur G. Developing critical thinking disposition and emotional intelligence of nursing students: a longitudinal research. Nurse education today. 2017 Jan 1;48:72-7. doi: 10.1016/j.nedt.2016.09.011
[34] Sarrionandia A, Garaigordobil M. Effects of an emotional intelligence program on socioemotional factors Emotional and psychosomatic symptoms. Latin American Journal of Psychologygía. 2017 Aug;49(2):110-8.
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2020-05-30
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Alsufyani AM, Baker OG, Alsufyani YM. Consequences of Emotional Intelligence in Nursing: A Concept Analysis. Erbil j. nurs. midwifery [Internet]. 2020 May 30 [cited 2024 Nov. 21];3(1):82-90. Available from: https://ejnm.hmu.edu.krd/index.php/ejnm/article/view/94
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Copyright (c) 2020 Abdulaziz Mohsen Alsufyani, Omar Ghazi Baker, Yasir Mohsen Alsufyani (Author)
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