Patient’s Satisfaction with Coronary Artery Disease Concerning Medical Care Services at Teaching Hospitals in Erbil City
DOI:
https://doi.org/10.15218/ejnm.2025.06Keywords:
Patient’s Satisfaction, Coronary Artery Disease, Medical Care Services, Erbil CityAbstract
Background and Objectives: Coronary artery disease is now broadly recognized as a major global health issue. Patient’s satisfaction with medical care services is an important health outcome. The study was to assess the satisfaction level of patients with coronary artery disease concerning medical care services and to find out the difference between patients’ satisfaction and the socio-demographic characteristics of the patients.
Methods: A descriptive cross-sectional study design was conducted from February 2022 to May 2022. To find out the satisfaction level of patients with coronary artery disease concerning medical care services. Researchers used a non-probability purposive sampling technique among 205 patients diagnosed with coronary artery disease. Data were analyzed using Statistical Package for the Social Sciences version 25.
Results: The result shows that half of the sample (50.7%) was among the age group 61 years and older. More than half of them (51.2%) were females. About (58%) of the participants were illiterate. The majority (79%) of the samples were married. However, (46.8%) of the study samples were housewives and living in an urban area (47.8%). The highest percentage of the samples (64.9%) had satisfied with medical care. There was a significant difference among patients’ medical care satisfaction: age, gender, marital status, and occupational status.
Conclusion: A substantial proportion of patients were satisfied with medical care, and there was a significant difference between patients' medical care satisfaction and age, gender, marital status, and occupational status.
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